Overview

You want to know how to eliminate or reduce echo and feedback during your Sococo5k meetings. These two occur when the microphone "picks up" the sound from the speakers, so it is reproduced back to the audience.

Solution

The most common reason for echo is that someone in the meeting is using a built-in microphone and built-in speaker, or the speaker volume is too loud and the microphone re-broadcasts the sound.

There are two possible solutions to this problem:

Use headsets

The best solution to eliminate the echo/feedback is to use headsets because they often have better echo cancellation than many built-in microphones, and the sound volume is too low to reach the microphone.

If not possible, there is another way to reduce or stop the echo.

Keep the microphone muted if not speaking

The echo can come from anyone at the meeting. As a general rule for the meetings, ask everyone to enable their microphone only when they speak. This way is the quickest to reduce the echo in the meeting and identify the person creating the echo (next time they enable the microphone).

Testing

If you have ruled out the above factors, the next time you are in a meeting where you are hearing an echo, please report the issue to Sococo5k Support. In the ticket description, please indicate the specifics (e.g. "I hear myself echo when I speak" or "John is speaking and others in the meeting hear him echoing").